Due to the forthcoming integration of the computer systems of Lloyds Bank International into the Banco Sabadell group, we inform you that from 15 march you will be able to access in order to consult and operate with all your accounts, whether originating from Banco Sabadell or LloydsBank International, through the same access and code card that you currently use for BS Online. Therefore, your current Online Banking signatures system will cease to be valid from that same date.
For your information, please find below our frequently asked questions:
- I cannot remember my access for BS Online or I don't have my code card.
If you cannot remember your BS Online access code, call us on 902 323 000, at any time, 365 days a year, and we will provide you with a new one. If you don't have your BS Online code card, please call in to any of our Banco Sabadell branches.
- Must I do anything?
No, only make sure that you remember your BS Online access and have your code card with you. From 15 March, when you access Distance Banking, you will automatically see the products that you use from both banks.
- There are accounts that I would prefer not to see via distance banking
From 15 march you will be able to configure which accounts you wish to be able to visualise in your following connections to distance banking. It is as easy as clicking on the section "main card configuration" that from that date you will be able to see on the new website. Call our helpline on 902 100 079 if you have any questions.
- Will I see my personal and business products together?
As a general rule, Banco Sabadell offers its distance banking service with a specific access for personal banking customers and another for companies. However, if you have both types of products and prefer to see them in a single access, we would ask you to call our helpline on 902 100 079 or to contact your regular branch.
- May we help you?
If you have any queries, we are at your disposal on 902 100 079 or via Twitter, at @BancoSabadell.